Last Updated: 19/12/2024

1. Introduction

Welcome to DomElec Electrical & Solar Ltd ("Company", "we", "our", "us"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.domelec.co.uk] (the "Website").

2. Information We Collect

We may collect and process the following data about you:

• Personal Identification Information: Name, email address, phone number, etc., that you voluntarily provide when filling out forms on our Website.

• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Website.

• Usage Data: Information about how you use our Website, products, and services.

• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Information

We use various methods to collect data from and about you including:

• Direct Interactions: You may provide data by filling in forms or by corresponding with us by post, phone, email, or otherwise.

• Automated Technologies or Interactions: As you interact with our Website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this data using cookies, server logs, and other similar technologies.

4. Use of Your Information
We use the information we collect for the following purposes:

• To provide, operate, and maintain our Website.

• To improve, personalize, and expand our Website.

• To understand and analyze how you use our Website.

• To develop new products, services, features, and functionalities.

• To send you marketing and promotional communications if you have opted in to receive them.

• To comply with legal obligations or respond to lawful requests.

• To manage risk and protect against fraud.